How to Handle Bag Check Errors

How to Handle Bag Check Errors

Common Issues and Solutions

  1. NFC Tag Not Detected
    • Ensure tag and phone are in close contact
    • Try scanning again
  2. Invalid NFC Tag
    • Verify you're scanning the correct NFC tag on the bag or box
    • Attempt another scan
  3. Counterfeit Smart Bag Detected
    • Only use authentic Albicchiere bags
    • Try scanning a different smart bag
  4. Empty Smart Bag
    • If bag shows as unassociated with wine
    • Use a different smart bag to restart

Successful Check

When scan is successful, you'll see:
  • Green checkmark
  • "Authentic Smart Bag" confirmation

Remember: Always hold your phone close to the tag and wait for the scan to complete.






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