What to Do When Your Dispenser is Offline

What to Do When Your Dispenser is Offline

Troubleshooting Offline Dispenser

Network Connectivity Checks:

  1. Verify Router Status
    • Ensure your router or Wi-Fi modem is powered on
    • Check for no signal symbols
    • Confirm active internet connection
  2. Wi-Fi Signal Strength
    • Move closer to the Wi-Fi source
    • Eliminate potential signal interference

Dispenser Card Status:

  • Bag is inserted in the dispenser
  • No bag is inserted in the dispenser

Reconnecting to Wi-Fi Network:

Steps to Associate with New Wi-Fi:

  1. Reset Device Settings
    • Select "Reset Device Settings"
    • Completely disconnect the current network
  2. Perform New Pairing
    • Initiate a new device pairing process
    • Associate dispenser with desired Wi-Fi network

Important Recommendations:

  • Double-check Wi-Fi password
  • Ensure stable internet connection
  • Restart router if persistent issues occur


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