How to Resolve Login Issues

How to Resolve Login Issues

If You Can't Log In

First, verify that you're using the correct email address for your account.

Forgot Password

  1. Select "Forgot Password"
  2. Enter your registered email
  3. Create a new password following the required criteria
  4. Confirm your new password

Account Already Exists

If you receive a message about an existing account:
  1. Identify which social network you originally used to create your account
  2. Log in using that same social network

Remember: Each email address can only be associated with one account. Make sure you're using the same login method you used when creating your account.

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