Help Center
App
Sezione dedicata all'uso dell'appGeneral
Sezione dedicata alle informative generali presenti in tutto l'ecosistema AlbicchiereSmart Dispenser
Se sei un utente privato entra in questa sezione per scoprire tutte le potenzialità e i trick per ottenere di più
Recent Articles
How to Add a Smart Wine Bag
Adding a smart wine bag? Follow these steps to properly register it in your cantina. Addition Process Select Wine Glass icon Choose "Add Smart Wine Bag" Activate wine check process If successful: Select "Add to Cantina" If unsuccessful: Check error ...How to Add Wine Using Label Scan
Use your camera to quickly add wines to your cantina through label scanning. Scanning Process Select Wine Glass icon Choose "Scan Label" Select method: Take a picture Upload an image After Scanning If successful: Select size and add to cantina If ...How to Add a Wine Through Search
Looking for a specific wine to add to your collection? Follow these simple steps to search and add wines to your cantina. Search Process Go to Search section Select "Browse the Catalog" Enter wine name in search field Add to Cantina Review search ...Troubleshooting common problems
Bag not recognized Use your phone, if equipped with NFC, to verify that the tag is working correctly. Try using a different Smart Bag. Temperature not detected Check for condensation in the internal compartment and if present, dry it using a dry ...Factory Reset and Account Changes
To disconnect your Albi from your account, open dispenser settings in the App and select Factory Data Reset. This process will unlink your Albi from your account. To use Albi again, simply repeat the pairing process through the app to reconnect the ...
Popular Articles
What Is It?
The Smart Wine Dispenser is a cutting-edge device that, thanks to IoT, can communicate with all the devices in your kitchen. You can control it remotely through the dedicated app, program it to have your glass of wine at the perfect temperature ...How Does It Work?
Albi automatically recognizes the inserted Bag and identifies the type of wine, its preservation status, and characteristics. It then heats or cools the wine based on the time you set to reach the recommended or preferred temperature. It takes care ...What Are Its Dimensions?
Albi fits easily on a kitchen shelf; it's about the size of a coffee machine. It is the most compact dispenser in its category—no one has ever packed so many functions into such a small space. It weighs just 4 kg and measures 20x20x35 cm.How Long Does Wine Stay Preserved with Albi?
Every wine is different, so there’s no universal standard. On average, a young wine in our bags can stay perfectly preserved for over 6 months after the first opening. To get the best flavor, follow the specific recommendations for the wine you ...Will I Need to Set Up My Smart Wine Dispenser Every Time?
Only during the first setup. Follow the on-screen instructions to connect Albi to Wi-Fi and the app. After that, it will take care of everything for you.